terms and conditions

The following terms and conditions govern the use of this website and outline the legal responsibilities and obligations that shall exist between you and Baby Abode Ltd. By using it or placing an order on this website, you are deemed to have read and agreed the following terms and conditions. If you have any questions or complaints, please contact us at info@baby-abode.com

Placing an Order with Baby Abode

When placing an order, you undertake that any and all information given is accurate and complete. All orders are subject to acceptance and product availability.  When placing an order at www.baby-abode.com you will receive an email to acknowledge receipt of your order. However, your contract to purchase these items is not complete until we send you an e-mail notifying you that your order has been shipped.

Prices

The price of the Products will be the prices quoted on the website at the date the order is received, delivery prices may vary if using our international delivery services (Please read our delivery information).

We reserve the right, by giving notice to you, the buyer, at any time before delivery to increase the price of the Products to reflect any increase in the cost to us, which is due to any factor beyond our control (such as without limitation, any foreign exchange fluctuation, significant increase in the costs of labour, materials, costs of obtaining customs clearance or other certifications or other costs of manufacture). In the unlikely event of there being such an increase in the price of the Products you, the buyer, shall be entitled to cancel the order at any time before delivery.

Payment

By placing an order, you, the buyer, consent to payment being charged to your debit/credit card account as provided. When you click on links to PayPal and Stripe payment methods, you may be directed away from our site to complete your transaction. Please be aware that we are not responsible for the privacy practices of their sites and encourage you to read their privacy statements.

Your credit/debit card/PayPal/Stripe account will be charged for the full value of the goods when your order is placed. If for any reason we are unable to fulfil any part of the order, we will refund you as soon as possible and no later than within 15 days of the transaction being made.

We will issue you with an electronic receipt together with a dispatch notice by email once the transaction is completed and the product/products have been dispatched.

Cancellations

As per the United Kingdom’s Distance Selling Regulations, you have the right to cancel the contract for the purchase of any of these items within a period of 7 working days, beginning with the day after the day on which the item is delivered. This applies to all of our products. Please note that if the products have already been shipped to you, you will be required to return the items as per our returns policy.   Please note that this does not apply where the product has been used in any way.

 

Privacy and Security

Your Information

We collect information from you when you sign-up to our newsletter, create an account, place an order, enter a competition, respond to a survey or communication such as e-mail, or participate in another site feature.

When ordering or registering for an account, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If, after you opt-in, and change your mind, you may withdraw your consent for us to contact you at anytime by contacting us at info@baby-abode.com.

To modify your e-mail subscriptions, please let us know by modifying your preferences in the “My Account” section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the “My Account” section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Cookies

Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Security

Baby Abode Ltd, PayPal and Stripe are committed to handling your customer information with high standards of information security and we implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

PayPal and Stripe payment gateways have their own privacy and security policies that we advise you to read before making payment.

We do not store any card details on our servers.

Third-Party Links and Services

We may have contact with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by our website’s Terms and conditions.

These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court.
This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law.

We reserve the right to modify this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.  Our last policy update was 1st September 2016.

Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@baby-abode.com.

Baby Abode’s registered address: 1 Carrock Close, Peterlee, Co.Durham, SR8 1EE

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